We’re here to help! All services are available 24 hours a day, 7 days a week, except where noted.
Headshot of Donice
Donicé KaufmanOutreach Specialist7173 Anderson Road Fairview TN 37062
Donice.Kaufman@t-mobile.com (E-mail)615-498-4192 (Cell, Facetime, Google Duo, and Marco Polo)
Headshot of Angela Officer
Angie OfficerSr. Program ManagerTennessee Relay ServiceMailstop: VARESF021312524 Sunrise Valley Drive Reston, VA 20196
email@example.com (Email) 703-592-4906 (Voice)
A man typing on a TTY.
711 orEnglish: 800-848-0298Spanish: 866-503-0263
English: 866-503-0262Spanish: 800-676-4290Email: firstname.lastname@example.org
A man talking on a smartphone.
711 orEnglish: 800-848-0299Spanish: 866-503-0263
A smiling woman listening on a handset and reading captions on a VCO phone.
A DeafBlind man reading braille on a TeleBraille device.
A man wearing a headset to listen to the other party and typing on a VCO phone.
A man holding a phone to his ear and talking.
711 orEnglish: 866-503-0264Spanish: 866-503-0263
English: 877-787-1989Spanish: 800-676-4290Email: email@example.com
A smiling man listening and reading on a CapTel phone.
Captioning service is available:English: 24 hours a day, 7 days a weekSpanish: 8 am – 12 am, 7 days a week
1. Online Chat
2. Press the blue button labeled “Cust Serv” on the CapTel phone or call:
3. English: 888-269-7477 7 days, 24 hours
4. Spanish: 866-670-9134 Monday-Friday, 9:00 am – 6:30 pm
5. Email: firstname.lastname@example.org
English: 866-503-0262Spanish: 800-676-4290STS: 877-787-1989Email: email@example.com
A women participating in a phone conversation via Sprint IP Relay app on a tablet.
English: 800-676-3777Spanish: 800-676-4290Email: firstname.lastname@example.org
Drawing of a telephone handset next to a globe.
711 or any Tennessee Relay toll-free relay number.
For a standard phone user outside the US to call a Relay user:English and Spanish: 605-224-1837
Your building’s PBX system may need to be modified in order to enable the 711 dialing.
Contact your office administrator, IT specialist or local telephone service provider to ask for the 711 dialing in your building.
For FCC information about the 711 dialing, visit FCC website.