Literature about Delaware Relay
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with Third Party Certificate
Speech-to-Speech Flyer
Delaware TRS Advisory Committee
(as of October 2019)
On June 29, 2019, Delaware Governor John Carney signed House Bill No. 69.
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(150th General Assembly)
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Delaware Code Title 16 – Public Utilities
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Chapter 1. Public Service Commission
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Subchapter II – Jurisdiction and Power
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§ 221. Telecommunications Relay Service Advisory Committee.
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(b) The Telecommunications Relay Service Advisory Committee shall be composed of 11 members.
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TRS Advisory Committee Members
Connie McDowell
Delaware Public Service Commission
connie.mcdowell@delaware.gov
Angela Officer
Sprint Accessibility
angela.officer@sprint.com
John Gilliams
Delaware E911
john.gilliams@delaware.gov
Sandra Miller
Division of Visually Impaired, Department of Human & Social Services
sandra.miller@delaware.gov
TBA
dti.delaware.gov
Karen Latimer
Assistive Technology Specialist
Delaware Assistive Technology Initiative, University of Delaware / Center for Disabilities Studies
klamiter@udel.edu
Keith Roberson
Delaware School for the Deaf
drobert364@aol.com
Linda Heller
Hearing Loss Association of Delaware
hlade@comcast.net
Christy Hennessey
Independent Resources, Inc.
chennessey@iri-de.org
Americans with Disabilities Act (ADA)
The Americans with Disabilities Act of 1990 has a significant impact on people who are Deaf, Hard of Hearing, DeafBlind or those with a Speech Disability in ensuring them equal telephone access. Below are relevant links pertaining to the provision of Telecommunications Relay Service and the strict requirements of confidentiality when making or receiving Relay or CapTel calls: